I am a lecturer in the UNSW Business School and a visiting fellow in the Centre for Law, Markets and Regulation.

I was previously the Chief Investigator on the Centre for International Finance and Regulation (CIFR) project "Competition law and policy in Australian financial services regulation - T020". In the context of the Financial System Inquiry (FSI) and the ‘Root and Branch Review’ of competition policy, this research project examinef and reviewed the competition environment in the retail financial services sector. It identified forms of competition in the financial services sector, the role of financial regulators in the promotion of competition, the extent to which there is scope for sector-specific competition regulation and the balance between stability and competetion. The project outputs included two symposia and the launch of the final research report and this took place in August 2015.

Outside of this work, I am the Australian Independent Telecommunications Adjudicator. This role provides an alternative dispute resolution process between Telstra and its wholesale customers in respect of services regulated by the ACCC.