I am a senior lecturer in the UNSW Business School, a visiting fellow to each of UNSW Law and UTS Law. I am a member of the Centre for Law, Markets and Regulation.

My current research work examines the social impact of regulatory anomalies, with a focus on regulations under commercial law. The specific areas of research that I am currently engaged in are in competition law and insolvency. I also have a keen interest in consumer protection in the context of the threshold between a consumer and a business, especially in franchising.

I was previously the Chief Investigator on the Centre for International Finance and Regulation (CIFR) project "Competition law and policy in Australian financial services regulation - T020". In the context of the Financial System Inquiry (FSI) and the ‘Root and Branch Review’ of competition policy, this research project examinef and reviewed the competition environment in the retail financial services sector. It identified forms of competition in the financial services sector, the role of financial regulators in the promotion of competition, the extent to which there is scope for sector-specific competition regulation and the balance between stability and competetion.

Outside of this work, I am the Australian Independent Telecommunications Adjudicator. This role provides an alternative dispute resolution process between Telstra and its wholesale customers in respect of services regulated by the ACCC.